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Last Mile Solutions
Health & Pharma

Delivery precision matters more in health.

Health, wellness, and pharma shippers need a carrier with tight chain-of-custody, reliable on-time performance, and photo-documented proof of delivery. LMS Core delivers all three — with all-in FinalFare pricing and no surprise costs.

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The last-mile problem

Where Health & Pharma shippers get stuck.

Chain-of-custody documentation gaps

Health product and OTC pharma shippers need to demonstrate delivery. Carriers with sparse scan events or no photo documentation leave shippers exposed to disputes and regulatory questions.

Residential DAS and EDAS surcharges on patient home delivery

Home health and direct-to-patient delivery is inherently residential — and often to rural or extended rural addresses. DAS and EDAS surcharges at the major carriers can add $7–$14+ per package on top of already elevated rates.

Inconsistent transit times affecting patient compliance

When a wellness subscription or OTC product arrives late, patient adherence and satisfaction metrics suffer. On-time consistency is a clinical-adjacent requirement, not just a customer-service preference.

The LMS solution

How LMS solves it for Health & Pharma.

LMS Core, Reach, and Returns each address specific last-mile pain points. Here's how they apply to your vertical.

LMS Core

Photo proof-of-delivery on every parcel — by default.

Every parcel delivered on LMS Core receives a timestamped photo proof-of-delivery. No add-on fee, no per-package charge. For health shippers, this provides audit-ready delivery documentation at no additional cost.

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LMS Core

No DAS, EDAS, or residential surcharges — FinalFare.

LMS Core's FinalFare pricing eliminates delivery-area surcharges and residential fees. Patient home delivery to suburban and extended rural addresses costs the same as any other destination within the network.

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LMS Reach

100% Continental U.S. for nationwide patient programs.

LMS Reach extends delivery to every zip code in the Continental U.S., including rural markets where health access is most critical. One integration, full national coverage.

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Standard across all services

What every LMS customer gets.

  • FinalFare all-in pricing — no fuel, residential, DAS/EDAS, or peak surcharges
  • Photo proof-of-delivery on every parcel, by default
  • 99% on-time delivery across the LMS Core network
  • 100% Continental U.S. coverage via LMS Reach
  • Parcel delivery for 1 oz to 150 lb (70 lb on Core, 150 lb via Reach)
  • One integration for Core, Reach, and Returns
  • Prebuilt WMS, TMS, ERP, webhook, and EDI support
  • A dedicated account team
  • Custom rate quotes within 24 hours
FAQ

Health & Pharma — common questions.

Does LMS support controlled substance or prescription delivery?
LMS's standard parcel services are designed for non-cold-chain, non-controlled shipments. Contact us to discuss whether your specific product type fits our network.
Is photo proof-of-delivery available on every package?
Yes. Photo POD is standard on every LMS Core delivery — included in FinalFare pricing with no additional fee.
Are DAS and EDAS surcharges included in FinalFare?
Yes. LMS Core's FinalFare pricing includes delivery-area surcharges and extended delivery-area surcharges. There are no zone-based add-ons to the quoted rate.

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