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Retail / Same-day & next-day parcel delivery

70+ stores. 4 weeks. Zero surcharges.

How Last Mile Solutions launched last-mile delivery operations for 70+ retail locations in under a month — and kept on-time performance at 99%.

70+ stores
launched in 4 weeks
99%
On-time delivery

When Walmart needed to stand up same-day and next-day last-mile delivery across dozens of locations — fast — they turned to Last Mile Solutions. LMS mobilized its proprietary Core network, applied FinalFare all-in pricing, and delivered photo proof-of-delivery on every parcel from day one. The ramp was complete across 70+ store locations in under four weeks.

The challenge

What the retailer needed to solve

Speed to market under pressure

Retail delivery programs do not wait for a leisurely carrier onboarding. The retailer needed operational coverage across a large geographic footprint, with real driver capacity, on a timetable most carriers would not commit to.

Surcharge-free unit economics

The retailer's delivery economics required a predictable, all-in per-parcel cost — not a base rate surrounded by fuel surcharges, residential surcharges, and peak-demand adders that erode margin with every wave.

Proof of delivery at scale

Customer experience on high-volume retail delivery depends on proof-of-delivery confidence. Every parcel needed a photo record, not just a scan, to close the loop with end customers.

The LMS approach

How we delivered

Core network mobilization

LMS activated its Core proprietary network across the required store corridors. Core routes run on LMS's proprietary routing engine, giving the team visibility and control from the moment a parcel enters the building.

FinalFare pricing from day one

Every parcel was priced on LMS's FinalFare model — a single all-in rate with no fuel surcharge, no residential surcharge, no DAS or EDAS adder, and no peak surcharge. The retailer's finance team saw exactly what they would pay, on every invoice, before the first parcel moved.

Photo proof-of-delivery on every stop

LMS's driver app captures a photo at every delivery, timestamped and geolocated, so the retailer and their customers have a closed chain of custody on every parcel — no exceptions.

Rapid integration and communication

LMS's operations and integrations teams worked directly with the retailer's logistics leadership to configure routing, route capacity, and data feeds in parallel with driver onboarding, compressing what typically takes months into weeks.

Results

The numbers that mattered

70+
Store locations launched
4 weeks
Full ramp timeline
99%
On-time delivery rate
$0
Surcharges — ever
Capabilities deployed

The LMS platform in action

  • LMS Core proprietary network
  • FinalFare all-in pricing (no fuel, residential, DAS, or peak surcharges)
  • 99% on-time delivery
  • Photo proof-of-delivery on every parcel
  • 1 oz–70 lb parcel range
  • Proprietary routing and real-time visibility
Last Mile Solutions

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